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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jenifer Wilson

Jenifer Wilson

November 5, 2025

5  out of  5
rating by Jenifer Wilson
"I appreciate the professionalism I encountered when calling T.F. State Farm when I reached them by accident when trying to get ahold of my agent in Idaho. They kindly directed me to the correct person and office. I appreciated the help! Thank you, Jenifer Wilson"
We responded:
"Thanks for the kind review Jenifer. Always say my team and I work hard to take care of folks - even if that's getting re-routed to the right place! :)"
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Rhys Chapman

November 5, 2025

4  out of  5
rating by Rhys Chapman
"The folks over here were insanely patient and kind, definitely worth the time."
We responded:
"Thanks for the kind words Rhys! Shoot me an email or give me a call, if willing, to see how we can get that to a 5*! "
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melvin glorpnorp

November 5, 2025

5  out of  5
rating by melvin glorpnorp
"Called with a million questions and they somehow answered all of them. They kept a great attitude even when I was pretty frustrated."
We responded:
"Thanks Melvin! There's a LOT of changes in the insurance industry including system updates/billing updates/etc. It all results in some busy days. Working to inform everyone of those changes as quickly as possible and with our peoples' best interest in mind, ALWAYS! Thanks for giving us a call and working through it WITH us. I'm always happy to meet with our folks in person, phone, or virtual - just call and schedule if interested!"
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Myndie Chapman

November 5, 2025

5  out of  5
rating by Myndie Chapman
"Called Taylor Forge Statefarm, they were really helpful and got me where I needed to go. Super polite and helpful people."
We responded:
"Glad we could help Myndie! Thanks for the kind review. Like a good neighbor we're Taylor....Forge State Farm. :)"
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Natalie Larimer

November 5, 2025

5  out of  5
rating by Natalie Larimer
"I’d highly recommend Taylor Forge to anyone looking for trustworthy, personalized insurance service! I really appreciate how responsive and friendly Shairen was throughout our phone call, she took the time to explain every part of my coverage. It’s clear they genuinely care about their clients."
We responded:
"Thanks Natalie! We're grateful to all that put their trust, in our office, to protect what and who is important to them. The weight of that isn't lost on us. Appreciate you! "
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Carrie Fullmer Saurey

November 5, 2025

5  out of  5
rating by Carrie Fullmer Saurey
"I spoke with Sharyn who answered all my questions and was very patient as I compared prices."
We responded:
"Thanks Carrie! Price is important to all of us but sounds like you've seen the value in being local & having a door, you can walk through, &/or your 'go to person,' to talk to. We're here to help!"
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Carolyn Lorentz

November 2, 2025

5  out of  5
rating by Carolyn Lorentz
"The best of the best"
We responded:
"Thanks for the review Carolyn! Side note - thanks for the peace of mind when I asked you two about winterizing an RV. It's our 1st winter with our 'new to us' RV and although it has some wear/tear it's nice knowing we did things right (maybe with a few extra steps) so that we can put some more wear/tear on it in the summers to come! :)"
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Angela Reynolds

October 30, 2025

5  out of  5
rating by Angela Reynolds
"Taylor Forge and the team here have been great to work with. Their efficiency to keep us current with our accounts is extremely helpful and a seamless process. They keep us well informed of any upcoming changes. Thank you!"
We responded:
"Thank you for the kind words Angela! Team and I work hard to keep our folks up to speed on changes - which in today's world seems like they come quicker/more often. The changes we discussed should actually be beneficial and make things easier/better/(insert positive adjective here), but still a little different look than before, hence the reach out. We appreciate your support!"
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alexandra goodson

October 30, 2025

5  out of  5
rating by alexandra goodson
"My car insurance was getting ready to go up over $200 and I knew that was happening within days so I called over to Taylor’s office and Grace answered the phone on a late Friday afternoon and was so helpful kind and it ended up saving me $200. I 100% recommend switching to Taylor Forge at State Farm."
We responded:
"Thanks Alexandra! My team and I are happy to help, even last minute, but it takes 'two to tango' so thanks for having your info at hand as it helps, especially if on a time crunch. We always appreciate the opportunity and are glad it worked out. We look forward to working with you! PS I made sure Grace saw this. She is great!"
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Justin Ralston

October 8, 2025

5  out of  5
rating by Justin Ralston
"Big Fan of Taylor Forge and State Farm. I have been with State Farm for well over 30 years! Taylor and his team take time to understand your family situation and "tailor" a plan to suit your needs. See what I did there... haha. Anyways... Taylor was a tremendous help when I needed help to navigate my son's driving issues. Thanks Taylor and team!"
We responded:
"Thanks Justin! I appreciate the kind words, as well as, your business and continued trust, over the years. Look forward to many more! PS I do see what you did there...I now remember how to spell 'tailor!' :)"
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Mike Smithwick

October 7, 2025

5  out of  5
rating by Mike Smithwick
"Taylor has always been quick to respond to any of our questions or claims."
We responded:
"Thanks Mike! Thanks for thinking of us when it comes to helping with your insurance needs. Always enjoy catching up with you!"
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Anne McCune

October 3, 2025

5  out of  5
rating by Anne McCune
"Professional, polite and fun. I like going into the office and interacting with the staff. I never feel pressure to buy anything. Great bunch."
We responded:
"Thank you Anne. It's nice having a local agent & door you can walk into, when you need something. PLUS we like seeing you too! I'm glad to hear it's no-pressure. Team and I stress importance of having the conversations, so our folks have the info they need to make the decision that's right, for THEM. I always say it's ok if a person says 'No,' but it's not ok, as your insurance professional, if we don't at least ask. We do ask folks to let us know either way because we will follow-up if we don't hear back - just because we know how busy life gets!"
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Alexis Chandler

October 2, 2025

5  out of  5
rating by Alexis Chandler
"Taylor Forge has been a huge advocate for my husband and I during some of the craziest times of our life. He genuinely wants the best for his clients and went above and beyond when I expressed concerns. Have been with him for almost 6 years now and have been happy with our care/coverage."
We responded:
"Thank you Alexis! Our mission is to help our folks protect what and who is important to THEM. Their/YOUR best interest, is our interest and why we have those deeper conversations around coverage. I appreciate the kind words and look forward to the next 6 years!"
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Kerry Hamilton

September 28, 2025

5  out of  5
rating by Kerry Hamilton
"Taylor became our agent when his father retired and we have not regretted staying with him. Although we are changing agents due to moving to the other side of the state we would certainly recommend Taylor and his crew to any new client who comes to his office. Thank you Taylor!"
We responded:
"Thank you for giving us the opportunity, to continue to serve you, when my father retired Kerry. I was fortunate to work with him and other great people. His motto 'take care of people and the rest takes care of itself' is a motto my team, and I, work hard to carry on. I also greatly appreciate you taking the time to leave this kind review, even as our business comes to a close. I fully understand wanting to have a local agent (big benefit of being with State Farm) and wish you all the best in your next chapter! Be sure to stop by to say "hi" if you're ever back over our way! -Taylor"
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Taylor Messinger

September 26, 2025

5  out of  5
rating by Taylor Messinger
"Awesome service! Very reliable, I would 100% recommend getting your insurance here"
We responded:
"Thanks Taylor! We appreciate the kind words and are glad we could get you squared away. PS cooooool name! :) Be sure to follow our FB page for more 'dad jokes.' "
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Jenny S.

September 23, 2025

5  out of  5
rating by Jenny S.
"I can easily claim that my experience over the years with Taylor Forge's State Farm office has been stellar! All I have bumped into here is impressive efficiency, accuracy and accountability. Policy reviews are thorough, considerate crash courses that bring clarity to terminology and evolving tech. Questions that might drift into realms of existential angst like: "Why can't it cover vision, dental, groceries, longevity meds?" or "But what if I walk more than I drive?" are patiently redirected to trouble-shooting options. I like to call these sessions Taylor-made for the customer. To a certain extent, yes they are! To the reality of insurance policies-in-general, no! However, I'm pleased to declare a fairly healthy balance happens here. There's no loss of courtesy, respect and kindness in this office. Sara rock'n rolls over the keyboard like a maestra without missing a beat, processing and helpfully informing along the way. With Grace, as well. Plus there's cookies, today's Tribune, and cool new calendars like "Treasured Pets" with all flavors of fur, fuzz, feathers and shell. My senior dog once made these claims too because this was one of his favorite places to do business. He could instantly spot a Good Neighbor who was welcoming, fun and always there to insure premium visits. ^.^"
We responded:
"Wow!! Thanks Jenny! Your business and friendship is valued. There's a reason I wanted to stay home/in the valley, to be an Agent, and building relationships, like ours, is why. Brownie points for the 'Taylor-Made' comment! I'll make sure Sara knows she's a rock star although we remind her on occasion as we agree! :)"
Profile photo of Chris Woodland

Chris Woodland

September 19, 2025

5  out of  5
rating by Chris Woodland
"I highly recommend Taylor for your insurance needs. We have been with State Farm for 40+ years. Thank you for all you do!!!!"
We responded:
"Thank you Chris! I know my father appreciated your business, all those years, and I appreciate you giving me the opportunity to continue to serve you. He always said 'Do your best to take care of your folks and everything else will work itself out.' So....that's what we'll do for the next 30+ years! "
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Syra McGowan

September 19, 2025

5  out of  5
rating by Syra McGowan
"I have never had insurance before and was looking forward to getting it. Taylor helped us with what we could do to be able to make it work for us. And he made it work for the both of us. Thank you!"
We responded:
"You're welcome Syra! Thanks for reaching out and giving us the opportunity to help. We're here if you need help. You know where to find us! :)"
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Seth Giovannoni

September 15, 2025

5  out of  5
rating by Seth Giovannoni
"After moving states we went into update our policy's with state farm. Taylor Forge was incredibly helpful and talked us through the entire process. Making it a point to ensure we were well informed on pricing and outlined the policies we were purchasing. We couldn't be more impressed with the friendly service and feel Taylor went above and beyond to ensure we had a great experience."
We responded:
"Seth great meeting you and your family! Always happy to welcome good folks into the area. After getting to chat, with you both, I think you found your new home! Good luck with getting settled. Thanks for allowing us to help with your auto insurance. We're here if you need help with anything else!"
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Bennett Manley

September 8, 2025

5  out of  5
rating by Bennett Manley
"Taylor and his team have been great to work with. They’ve always treated me really well and professionally. They respond promptly."
We responded:
"Thanks for the awesome feedback Bennett. Team and I work hard to help our folks and keep them informed with all the changes the industry is seeing. Appreciate your kind words. If you need anything else, just give us a shout!"
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Keaton Martin

August 28, 2025

1  out of  5
rating by Keaton Martin
"Not impressed with this office's customer service"
We responded:
"Sorry to hear about your frustrations Keaton. Team and I work hard to keep our folks protected and in the loop with the forever changing insurance landscape. It looks like we fell short here, as I don't see we had yet reached out on a letter sent from Corporate. Without giving more personal details here, I wanted you to know we're working behind the scenes before deadline to try and resolve the situation. I've emailed you and just left a voicemail with more info. -Taylor Forge"
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Ron Winterbottom

July 14, 2025

5  out of  5
rating by Ron Winterbottom
"Thanks Soooo much with that 4k tow bill coverage. Stuck on I84, 220 miles from home made for an emtional rollercoaster ride. Thanks Again 😁😁"
We responded:
"Thanks for working with us Ron! We knew it may be a long shot but that extra time, you and I spent, to get the small details paid off! Benefit of being local. Safe travels on your next adventure :)"
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Evan Washburn

July 3, 2025

5  out of  5
rating by Evan Washburn
"Fast, efficient, and super friendly team. If not for them I wouldn't still have my car and they've just genuinely made life so much easier with their kindness and professionalism. Highly recommend."
We responded:
"Thanks Evan! Glad we got you lined out before the long holiday weekend. Hope pup did ok with the fireworks!"
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Margaret Gahner

June 12, 2025

5  out of  5
rating by Margaret Gahner
"Excellent service. The best ever! See Taylor and crew! Even got a rootbeer :)"
We responded:
"Thanks Margaret! Glad we were able to get things lined out. Happy to help however we can."
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Kami Sledge

June 7, 2025

5  out of  5
rating by Kami Sledge
"Taylor is so great to work with! He is a great communicator and passionate about his work. It was super easy to set up an appointment and he provided thorough answers and clarification for all questions asked when my fiance and I met with him. Taylor makes insurance stress free and easy, couldn't imagine going to anyone else!"
We responded:
"Wow, thanks Kami! Excited for you, your fiancé, and what your future holds together. Good people find good people! We'll be here to help protect what and who is important to you both along the way! "